Software DownloadsHelp Desk Tools Software

Shareware and Freeware Software Downloads:

Help Desk Tools

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TSC2 Help Desk 4.1

A Multi-user Windows Help Desk application that provides a suite of integrated tools for managing a technical support department. Includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface. TSC2 Help Desk's work order management system tracks all work requests and support issues, from computer errors and user-requested enhancements, to hardware and network upgrades.

06-Aug-2010
9.4 MB
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Akeni Help Desk Assistant Enterprise IM 1.0

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.

05-Aug-2010
10.6 MB
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Web Help Desk - Mac OS X Server Install 8.4.6.10

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and...

06-Jun-2008
51.0 MB
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Polar Help Desk 5.0

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration...

03-Jun-2010
16.8 MB
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Web Help Desk Software for Windows 10.0.18.3

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident &...

28-Mar-2013
172.0 MB
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Web Help Desk Software - Free Ed. (.exe) 10.0.18.3

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way...

24-Mar-2013
172.0 MB
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SysAid Help Desk for Linux 9.0.53 b13 13

SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and Analysis, Live Chat, IT Benchmarking, Calendar and Knowledgebase applications in a simple yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get started right away and fully customizable...

10-Apr-2013
57.2 MB
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SysAid Help Desk 9.0.53 b13 13

SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and Analysis, Live Chat, IT Benchmarking, Calendar and Knowledgebase applications in a simple yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get started right away and fully customizable...

10-Apr-2013
82.4 MB
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Live Chat Software & Help Desk Software 3.7.4

Mioot Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors information in real time and Chat with customers. This software is also bundled with e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new way of communication method along with traditional Email and...

09-Apr-2013
1.4 MB
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The Help Desk Toolkit 2.5

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest...

26-Jan-2013
4.3 MB
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Web Help Desk Software for Mac OS X 10.0.18.3

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident &...

17-Feb-2014
147.0 MB
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Web Help Desk 12.0

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable....

21-Sep-2013
256.4 MB
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Jitbit SaaS Help Desk 3.1.6

Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. Tight email-to-ticket integration,...

12-Mar-2014
542.0 KB
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Help Desk Software 1.0.0

Online web based help desk software with Ticket Management, Live Chat module, On-Demand & On Premises both, Free to try and absolutely free upto 3 Staff/Agents. Online web based help desk software: - Free upto 3 Staff / Agents - 30 Days Trial. - Ticket Management, convert Emails into Tickets and manage them by setting up rules. Create SLA Plans to provide timely response to Customers. - Web based Live Chat, provide instant customer...

26-Jun-2014
170.6 MB
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Spiceworks Free IT Management Software 6.0

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP server, SNMP v3 management, Active Directory management, Green IT support, SQL server monitoring, warranty renewal tracking, UPS...

03-Jan-2013
44.8 MB
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eBLVD Support Center and HelpDesk 7.5

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features so help desks and contact centers can achieve increased...

18-Feb-2012
325.0 KB
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versaSRS Help & Service Desk - ITSM/ITIL 5.0

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS...

22-May-2013
13.7 MB
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Freeware HelpDesk CentreDesk Group 3.2.2

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations,...

06-Aug-2010
20.8 MB
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sitehelpdesk 7.9

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.

24-Nov-2012
3.1 MB
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Web Tracks 2011 8.0.3

Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests. Web Tracks...

23-Feb-2011
25.9 MB
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